AI SNS CHAT started with a simple frustration: every team had the same support questions answered in scattered docs nobody could find. We built the tool we wanted — one that turns the docs you already have into an assistant your customers actually enjoy talking to.
AI SNS CHAT is built by Freeborn Co., Ltd (株式会社フリーボーン), an IT-services company founded in Osaka in July 2000. For over two decades we've delivered hands-on IT support to businesses across Japan — from Hokkaido to Okinawa — building and kitting PCs and devices, setting up servers and master images, running POS and tablet systems, repairing hardware, and installing managed surveillance systems.
Across thousands of on-site jobs we kept seeing the same thing: knowledge locked inside manuals, PDFs and wikis, a flood of repetitive questions, and staff spending hours writing the same answers. So we built a platform that meets teams where they are — bring your existing knowledge, pick the model that suits you, and get a working support bot fast.
Useful beats clever. The right answer in two seconds is worth more than a charming one in two minutes.
Your data is yours. We are a tool, not a training set. Your conversations never leave the bot you put them in.
Pick the right model. No single model wins every task. We support five vendors and counting so you don't have to migrate when a better option ships.
Boring infrastructure. We pick proven databases, clear logs, predictable scaling — so your bot is up at 3am whether or not we are.
Founded in Osaka, July 2000
On-site IT support, Hokkaido → Okinawa
Osaka HQ & Tokyo office · Osaka & Hachioji kitting centers
Registration No. 20002676
Whether you want to deploy an AI agent, partner with us, or talk to the team behind it — we'd love to hear from you.
Get in touch| Company name | 株式会社フリーボーン (Freeborn Co., Ltd) |
| Founded | July 2000 |
| Capital | ¥25 million |
| Osaka HQ | Esaka Crystal Bldg. 3F, 11-39 Toyotsu-cho, Suita, Osaka 564-0051, Japan |
| Tokyo office | 5-55-6 Yoyogi, Shibuya-ku, Tokyo |
| Kitting centers | Osaka: 11-39 Toyotsu-cho, Suita · Hachioji: 4-8-3 Nakanoue-cho, Hachioji, Tokyo |
| Business | IT solutions & nationwide on-site support for SMEs — PC/device kitting, server & master imaging, POS & tablets, iPhone/iPad repair, and surveillance systems — plus AI chat support (AI SNS CHAT) |
| PrivacyMark reg. no. | No. 20002676 |